For those who think facebook is the extent of your online persona – think again. We are entering a new era and those migrating into social networks are quickly learning how to communicate online.
I like the idea that we are collectively learning and brainstorming how to use social media. Do you think it is a [...]

The blending of real world networking and online social networking can be the difference between getting your first interview and getting your first job.

Here’s a little video of my time out at the 2009 Consumer Electronic Show in Las Vegas last week.

I had a great time out in Vegas. It was my first trip to SinCity and to be honest, it was an easy test of my self-control. I played craps for about an hour and stayed clear [...]

This is a follow up to my thoughts from Monday’s post on customer service.
I believe that every conversation with a potential customer is a representation of the larger organization; you are now acting as the company. In the same way, every performance for a stage actor is a representation of the way the playwright intended [...]

As I headed to the Kennedy Center last night for a show, I began thinking about the preparation involved in stage production and what an immense undertaking it is. The behind the scenes work takes months to produce a seemingly effortless result; the performance.
I was always taught that the trick to acting is to make [...]