Social Media is about engagement, right?

Yes, but maybe you started off with social media the way I did; quietly listening while learning the ropes, lurking and not really being social at all!
In fact, my first tweet was on October, 26th 2007. Great, except- I sent 15 tweets in the first month and not one was [...]

Sometimes a case of writers block takes a change of scenery, a new journal and a nice pen to get my thoughts and ideas onto the paper.
As you may have noticed, I write with a rational, cause-and-effect tone. This is me, this is how I write, but often I get stuck in this cause and [...]

This is a follow up to my thoughts from Monday’s post on customer service.
I believe that every conversation with a potential customer is a representation of the larger organization; you are now acting as the company. In the same way, every performance for a stage actor is a representation of the way the playwright intended [...]

Good Morning, Good Afternoon & Good Evening friends,I need your help. My roommate, Steven Knight and I have submitted an original song called Burnin’ to the Ground to the MyFoxDC Local Band Contest. The voting starts today and goes through May 11th. You have to register on their site, which isn’t hard, but does take [...]

As children, each of us relied on a caretaker to feed and clothe us. Our parents and grandparents had to know how we felt at any given time despite that children are often unable to verbalize such feelings. We were each dependent on someone else at some point in our life.
As we grow older, [...]