Investor Relations, Social Media and the Web

Last year, whispers and gossip of industry influence filled every room.

Ideas and opinions of the web and Investors Relations spread like wildfire, while social media and twitter filtered into a quiet back-channel of web savvy individuals interested in the use of Social Media for IR.

The National Investor Relations Institute Annual Conference is a melting pot of information and ideas for the Investor Relations community to think on over the next year or so.

Well- here we are a year later and we’re still talking about Social media and IR.

I consider the use of social media and the web for investor relations a likely avenue for future Investor Relations efforts- however social media is a relatively new communication channel which will continue to evolve.

As part of this learning curve, PR pros and IR pros alike will continue learning the skills necessary to effectively communicate online in partnership with all of the existing communication channels.

The most effective communicators are experts at ALL methods of interaction- phone, email, online, they are able to use all forms of communications be it oral & written; online & in-person.

You don’t stop calling someone- just because you can text them. You don’t stop calling someone- just because you can email them.You spread the communication methods to broadly reach the maximum audience.

For investor relations, the main takeaway is: how do you communicate with investors?

There is such a fine balance between the hard and soft skills required for an IRO to effectively communicate. It is important to understand the PR side of how to tell a story and impart information to listeners. It is also important to maintain an understanding  and use the financial data to tell that story from the IR point of view.

Widely distributing and effectively telling a story is the name of the Investor relations game. Social Media and the web are simply a new piece to that story-telling puzzle.

 

 

Mike Toner

Based in Alexandria, Virginia Michael is the Manager of Social Media at Navy Federal Credit Union. By evening, he's a husband, dog owner and runner. Toner writes about social media strategy, tools, training and best practices for social and digital marketing programs.

 

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