Social media took a wild ride last year as businesses and organization began accepting it as a serious business tool.
Tonight, I am speaking to a group of business students at Howard University who are dedicated users of web 2.0 but are...
Even when I was younger I was always questioning the process of everything. This habit led me to seek out and follow the process and those implementing the policies & procedures around me.
Who were these people in charge?
Whether in...
This is a follow up to my thoughts from Monday’s post on customer service.
I believe that every conversation with a potential customer is a representation of the larger organization; you are now acting as the company. In the same...
Do marketers avoid being persuaded by their own art?
Or do marketers love the hypnosis that comes from their own craft?
Over the past 3 years I’ve worked with a lot of marketing and PR professionals. As a result of the work I see...
I’ve been thinking and talking a lot about self-responsibility lately. I think we can all agree that the things we choose to do each day are all to often the result of a habit. I could outline my entire morning routine, you could too...
When there is a mission involved people are more likely to share and care…
My mission is to share with you information and opinions from other people that influence me. I believe that if I can...
What are your thoughts and wishes?
What are your dreams, hopes and worries? Day in and day out I know what bothers me and what I need, but I believe it is more rewarding to know I can help...
For those who think facebook is the extent of your online persona – think again. We are entering a new era and those migrating into social networks are quickly learning how to communicate...
Social Media is about engagement, right?
Yes, but maybe you started off with social media the way I did; quietly listening while learning the ropes, lurking and not really being social at all!
In...